And the Truth Behind Them
Many businesses hesitate to switch to hosted phone systems due to misconceptions about their reliability, security, and cost. While traditional landlines have been the go-to communication solution for decades, cloud-based phone systems provide a more flexible, feature-rich, and cost-effective alternative. However, myths about these systems prevent some companies from taking advantage of their benefits.
At Garber, we specialize in custom phone system solutions for businesses in Columbus, OH, and beyond. Let’s break down some of the most common myths and reveal the truth about how hosted phone systems can transform business communication.
Myth #1: Hosted Phone Systems Are Less Reliable Than Traditional Landlines
Truth: Cloud-Based Phone Systems Offer Unmatched Reliability
A common concern is that phone systems depend on the internet, making them vulnerable to disruptions. While internet connectivity is essential, modern hosted phone systems are designed with built-in failover technology, ensuring calls are rerouted if a network issue occurs.
In contrast, traditional landlines are susceptible to physical damage, such as downed telephone lines or hardware failures. Hosted phone systems use redundant cloud-based infrastructure that provides higher uptime rates than landlines, keeping businesses connected even in the event of an outage.
Myth #2: Hosted Phone Systems Are Too Expensive for Small Businesses
Truth: Hosted Systems Help Businesses Save Money
Many businesses assume that upgrading to a hosted phone system is costly, but in reality, it eliminates many of the expenses associated with traditional landlines. Landline systems require expensive on-site hardware, ongoing maintenance, and costly long-distance calling fees.
Hosted phone systems, on the other hand, operate in the cloud, removing the need for bulky hardware and lowering maintenance costs. Businesses only pay for the features they need, making hosted systems a cost-effective and scalable solution for companies of all sizes.
Myth #3: Hosted Phone Systems Are Not Secure
Truth: Hosted Phone Systems Have Advanced Security Features
Another concern is that hosted phone systems are more vulnerable to cyber threats than traditional landlines. However, modern VoIP and hosted phone systems use encryption, authentication protocols, and secure data centers to protect sensitive business communications.
Garber’s hosted phone solutions include multi-factor authentication, real-time monitoring, and automatic software updates, ensuring businesses stay protected from unauthorized access or potential breaches.
Myth #4: Hosted Phone Systems Lack the Features of Traditional Landlines
Truth: Hosted Systems Offer More Features Than Traditional Phones
Unlike traditional landlines, hosted phone systems come with advanced features that improve communication and productivity. Businesses benefit from:
- Voicemail-to-email transcription
- Auto-attendants to route calls efficiently
- Call forwarding and mobile integration
- CRM and business tool integrations
With these features, businesses experience better connectivity, streamlined workflows, and enhanced customer service—capabilities that traditional landlines simply cannot match.
Myth #5: Switching to a Hosted Phone System Is Complicated
Truth: Transitioning to a Hosted System Is Simple with Professional Installation
Many business owners worry that transitioning to a hosted phone system will cause disruptions to daily operations. In reality, Garber provides seamless installation, expert guidance, and continuous support to make the process easy.
Businesses can keep their existing phone numbers, and onboarding is designed to be straightforward, ensuring teams can quickly adapt to the new system with minimal downtime.
Why Businesses in Columbus, OH Should Choose Garber for Hosted Phone Systems
Garber provides custom-hosted phone solutions tailored to your business’s specific needs. Our team ensures:
- Reliable and secure communication infrastructure
- Professional installation with expert support
- Advanced features that enhance business efficiency
If your business is ready to upgrade to a more flexible, scalable, and cost-effective communication solution, contact Garber today to learn more about how hosted phone systems can improve your business operations.
